About Us & Policies
SHIPPING:
We do our best to select, pack and ship our Pops with great care.
Please allow 3 days after placing the order for us to deliver to
the mail carrier you have selected.
PICK UP PRE ORDER ITEMS!
MUST PICK UP WITHIN 7 Business DAYS OR A 30% Restocking Fee Will Be Applied And Order Canceled, And will be Blocked from FUTURE Pre Orders!
RETURN & EXCHANGES:
We do not accept returns and exchanges
If you receive an item not in the condition advertised please send us photos by e-mail to pegasuscollectiblesusa@gmail.com All claims must be notified within 5 days of receipt of the product.
IN-STOCK & PRE-ORDER SHIPPING:
If you order multiple items in one transaction, and it includes a pre-order item,
all items will be shipped once the last pre-order item becomes available.
If you want the in-stock item immediately, please make separate transactions.
CANCELLATIONS
Any cancelled orders after 2 business days will incur a 30% cancellation fee
MYSTERY BOXES
We do our best to offer these with a minimum value guarantee of what you paid for it. We pack these in batches, so you and a friend might get the same type of box. There are no return or exchanges on mystery boxes.